SMS Terms & Conditions
These SMS Terms & Conditions (the “SMS Terms”) govern the text messaging program operated by Trepanix Inc. (“Avway”, “we”, “us” or “our”) in connection with the Avway mobile application and related services (the “Services”). By opting in to the Avway text messaging program, you agree to these SMS Terms and to our Privacy Policy and Terms of Service.
Avway Account Verification & Notifications.
The Avway text messaging program delivers transactional text messages to users who create or sign in to an Avway account using a mobile phone number. The program is used exclusively to support account access, account security, and event-related activity inside the Avway mobile application. It is not used for marketing or promotional content.
Message frequency varies based on how you use the Services. On a typical account, you can expect one verification code per sign-up or sign-in attempt, plus occasional event-related notifications. Avway does not send recurring marketing messages.
Message and data rates may apply. Your mobile carrier may charge you for sending or receiving SMS messages according to your wireless plan. Avway is not responsible for carrier charges. Please contact your wireless carrier for details about your messaging plan.
You opt in to the Avway text messaging program by completing all of the following steps inside the Avway mobile application:
No opt-in occurs outside of this in-app flow. Avway does not collect phone numbers through web forms, paper forms, keywords, short-code keywords, or any channel other than the Avway mobile application described above.
The following screenshots show the consent block exactly as it appears to users on the sign-up screen before they can submit their phone number:
You can opt out of the Avway text messaging program at any time by replying STOP to any text message you receive from us. After you send STOP, we will send a single confirmation message and will not send you any further SMS messages unless you opt back in through the sign-up flow described above.
Opting out of SMS messages may affect your ability to use phone-based verification for your Avway account. If you have signed up with a phone number and then opt out of SMS, you may be unable to receive one-time verification codes and therefore unable to sign in. You can continue to use Avway by creating or linking an email-based account.
For help with the Avway text messaging program, reply HELP to any message you receive from us, or email us at info@avwayguestbook.com. We will respond with information about the program and how to contact support.
The Avway text messaging program is available on major U.S. wireless carriers, including (but not limited to) AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and their affiliates. Carriers are not liable for delayed or undelivered messages.
We treat phone numbers and SMS opt-in data as Personal Information under our Privacy Policy. We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Your phone number is used solely to deliver the SMS messages described above and to support the operation of the Avway Services.
To opt in to the Avway text messaging program you must be at least 18 years of age and the account holder of the mobile phone number you provide, or you must have the express permission of the account holder to enroll that number. By opting in you represent that you meet these requirements.
We may update these SMS Terms from time to time. If we make material changes, we will revise the “Last updated” date below and, where required by law, notify you through the Avway app or by email. Your continued participation in the text messaging program after the effective date of the revised SMS Terms constitutes your acceptance of the changes.
For questions about these SMS Terms or the Avway text messaging program, email info@avwayguestbook.com.