Frequently asked questions
How do I join an event?
On Home, tap the QR-code button. Enter the invitation code shared by the event host, or scan their QR code.
How do I create an event?
On Home, select My Events and tap the + button. Set the event name, date and location, then choose a plan and customize your guestbook.
How do I add posts to an event?
Open the event feed and tap the + button, or go to the Guestbook and tap Add Post.
How do I export my guestbook?
Open the event's Guestbook and tap Download Guestbook at any time. Hosts, co-hosts and guests with download permission can export available posts unless the event is archived. Blurred posts are excluded. The ZIP is emailed to your registered address; its file is kept and the link does not expire while the file remains available. We delete download files on request.
What happens to over-capacity media?
New photos, videos and voice notes still upload when the event is over its storage limit. Photos and videos appear blurred. These over-limit uploads are deleted automatically 48 hours later unless the host deletes content or upgrades storage.
Contact support
Email info@avwayguestbook.com. We aim to reply within 24 hours.
For account deletion, see the Delete account page. You can also review our Privacy Policy and Terms & Conditions.